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LINE integration guide

Connect LINE to LunosLab

Create a LINE Messaging API channel, connect its credentials to LunosLab, and route LINE messages to your hotel workspace.

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Before you start

You need permission to manage a LINE Official Account and its provider in the LINE Developers Console. Keep channel credentials private.

Open LINE Official Account ManagerOpen LINE Developers Console

  1. Step 1

    Create a LINE Messaging API channel

    Start from LINE Official Account Manager. Messaging API channels can no longer be created directly in the LINE Developers Console.

    • Create a LINE Official Account, or open the account you want to connect.
    • Open Settings, select Messaging API, and enable the Messaging API for the account.
    • Select or create the LINE provider that will own the Messaging API channel.

  2. Step 2

    Copy the LINE credentials

    Open the channel in the LINE Developers Console and collect the values required by LunosLab.

    • From Basic settings, copy the Channel ID. Enter this value as Channel ID in LunosLab.
    • From Basic settings, copy the Channel secret. Enter this value as Channel Secret in LunosLab.
    • From Messaging API, issue or copy a channel access token and enter it as Channel Access Token in LunosLab.
    • Do not share the Channel secret or access token outside trusted administrators.

  3. Step 3

    Create the channel in LunosLab

    Open your hotel workspace and create a LINE channel using the values copied from LINE.

    • Go to Channels, select Create channel, and choose LINE.
    • Enter a channel name, Channel ID, Channel Secret, and Channel Access Token.
    • Select Create. When creation succeeds, return to the Channels list.

  4. Step 4

    Add the webhook URL to LINE

    Connect LINE events to the channel endpoint generated by LunosLab.

    • In the LunosLab Channels list, find the new LINE channel and select Copy webhook URL.
    • In the LINE Developers Console, open the Messaging API tab. Under Webhook settings, select Edit, paste the URL into Webhook URL, and select Update.
    • Select Verify. LINE should report Success for the HTTPS endpoint.
    • Enable Use webhook so LINE sends messages and account events to LunosLab.