LunosLab
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Resources

Everything you need to get started

Guides, policies, and quick answers—so you can set up fast, understand your plan, and turn more guest chats into bookings.

Start freeRead the FAQ
Featured guide4 steps

LINE integration guide

Connect your LINE Official Account to LunosLab step by step.

Read the guide
Library

Guides, plans, and policies

Everything else you need—from how LunosLab works to the terms behind it.

How it works

The three steps that turn guest chats into booked stays.

Why it matters

How faster replies protect the bookings you're losing today.

Plans & pricing

Compare Free, Starter, Growth, and Pro plan by plan.

Get started

Create your account and connect your first channel in minutes.

Terms of Service

The agreement that governs your use of LunosLab.

Privacy & PDPA

How we handle personal data and stay PDPA-compliant.

FAQ

Questions, answered

The short version of what hotels ask us most.

Still curious? [email protected]

01What is LunosLab?

LunosLab is an AI concierge for hotels. It answers guest messages across your channels, follows your reception's scripts, and guides guests toward booking—day and night.

02Which channels does it support?

LunosLab replies across popular guest channels such as LINE, Messenger, Instagram, WhatsApp, and WeChat. The number of connected channels depends on your plan.

03Do I need to write the answers myself?

No. LunosLab follows your existing front-desk scripts and hotel knowledge, so replies stay on-brand and accurate without you drafting each message.

04Is my guests' data kept private?

Yes. Personal data is handled in line with our Privacy and PDPA commitments. See the Privacy & PDPA resource above for details.

05How do I get started?

Start free, connect your first channel, and add your scripts. You can upgrade as your booking volume grows—no commitment required.

Get started

Ready to try it on your channels?

Start free and see LunosLab answer your guests within minutes.

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